reputation management

online reviews 5-star

Why a Perfect 5-Star Rating Might Be Hurting Your Business

When it comes to online reviews, most business owners dream of seeing that flawless 5.0-star average. It feels like validation, a public symbol of excellence.But here’s the twist: that “perfect” score might actually be costing you conversions. Recent research from marketing analysts and consumer behavior studies reveals that the most trusted and highest-converting businesses aren’t […]

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How to Remove a Negative Google Review

Have you ever received a negative Google review that you know isn’t authentic? Getting rid of phony negative or fake reviews lends to your credibility as a business and helps protect you against negative publicity, loss of clientele, loss of income, and other negative implications. There are four main ways to combat fake Google reviews.

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